Posted on 11 February 2010. Tags: carpet cleaning franchise opportunity, economy, equipment, franchises, future, management, owner/operator, starting carpet cleaning, starting out
When entering a new industry it can be an oh-so-very-overwhelming journey. So it is tempting to go the pre-packaged equipment route, especially if the company offers you a “protected territory” for your carpet cleaning business. But Steve says to be very, very careful. After all, you are putting one more link in the “supplier chain” …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 09 February 2010. Tags: community, consulting assistance, economy, education, owner/operator, positioning, SCORE, small business networking
Even the Bible says that “in the multitude of counselors there is salvation”. And yet, being the stubborn, mule-headed entrepreneurs that we are, we continue to insist on going it alone. One SFS member shares a great idea on outside advice. Even better, this help is FREE!
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Posted in quickTIPS
Posted on 05 February 2010. Tags: carpet cleaner's injury fund, carpet cleaning safety, cash flow, employees, finances, future, health, owner/operator, positioning
All of us (and especially you solo owner operators) should think about the fragile line between good health and winding up disabled in just one instant. And we’re not just talking health. Instead, think what would happen to your family’s economic security if you lose one, two, three or more months of work …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 01 January 2010. Tags: carpet cleaning telephone procedures, cheerleader, first impression, owner/operator, selling commercial cleaning, starting carpet cleaning, stay beautiful maintenance program
Steve Toburen answers pleas for help from carpet cleaners, mold remediation and fire and water damage restoration professionals. If you are starting a carpet cleaning business or an experienced small business person you will surely find practical advice here.
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 14 December 2009. Tags: employees, growing pains, hiring, learning disabilities, management, manager, owner/operator, positioning
When the boss decides to start working on the business instead of on the truck, this leaves a gaping hole … Such are the pains of success!! Steve offers his insights.
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 03 November 2009. Tags: aging, arrogance, boredom, complacency, entitlement, fear, future, management, owner/operator, profit, routine, succession
Chuck Violand reflects on the sad fact that most small enterprises are not destroyed by fierce competition or outside forces such as a sour economy. No, the rot comes from within. Read on for an orientation on this insidious danger …
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Posted in SFS Instructor’s Blog
Posted on 29 October 2009. Tags: commercial, employees, night jobs, owner/operator, production
Working commercial night jobs can be physically exhausting and emotionally demoralizing. See what Steve recommends to one poor soul who has had enough …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 26 October 2009. Tags: internet marketing, market sectors, marketing, marketing to women, owner/operator, profit, sales, testing
The internet offers customized and targeted marketing that can be incredible … or a complete waste of money! How to tell the difference? Steve (with Big Billy’s help) shares a few thoughts.
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Posted in Steve's "Bleeding Hearts" Advice Column
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